Love it! This is great advice... Not sure if it is for tightly
sequential situations like install/register/setup UI's, but totally
for something with multiple access points and ways in and out of the
product or application. You gotta start designing somewhere, so might
as well pick a spot and allow for creative ideas to emerge as you work
through it, feeling out the "space". Keeping it lo-fi, sketchy is key
too.
Also really like your use of the word "moments"... like touchpoints in
a product, it evokes a sense of drama, story, emotion, beyond mere
"use cases", but connecting to the human aspect.
Thanks for sharing!
Uday Gajendar
Sr. Interaction Designer
Voice Technology Group
Cisco | San Jose
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[EMAIL PROTECTED]
+1 408 902 2137
On May 27, 2008, at 12:54 PM, Leah Buley wrote:
even though people may approach it by fits and starts, through weird
back doors, and in otherwise unpredictable ways.
Starting with the most interesting moment in a process and
envisioning what that might look like and then brainstorming around
what hangs off that moment
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