We have several copywriters and technical writers in our marketing and communications dept. TAlthough the interaction design team takes an initial stab at labeling and messaging, we always have a review by these folks as well as a proofreader. The technical writers assist with everything from help to error messaging and asssuring consistent use of labels across all products and web applications. Our copywriters are engaged more for marketing messaging but also assist with concise yet evocative labels. Both groups are very aware of our customers' language and mental models and are quick to eradicate any internal language that is not acknowledged by our users.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30365 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
