Hi All,
Well, fresh from my overwhelming UX/IX success with conversions at glassdoor.com (over 50,000 contributions via complicated forms in less than 3 weeks), I have taken my show on the road... well, moved down the road two blocks anyway, to a boutique UX/IX house called SpringStudio.
So, my first project here is re-IA-ing an online tutorial for a complicated reporting product, and I thought: "this is a typical kind of IXD project, lets see what the peanut gallery has to say"
I am looking examples, or even approaches, to developing a tutorial for a poorly designed product.
(dont fret, we are pitching a product redesign also, but first things first)
The biggest challenges I can see so far are structuring a tutorial that works for both first-time and semi-experienced users, and allowing power-users to drill down into areas that novices would want to skim over.
If you have built, used, or just been pleased by this sort of Flash- based product learning tool, drop a line and tell me (us) why and how !
jd -- Jeff Gimzek | Senior User Experience Designer [EMAIL PROTECTED] | www.springstudio.com ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
