Id say yes UCD is broken and have always been. Personally I close to hate everything about that approach.
The reason why it's broken is manifold, but primarily the problem is that most people who are proponents of it is either managers who are trying to find a way to secure their position against upper management (well we did ask the users) and that very few have any idea of how to translate the findings from a bunch of people into something useful.
I always found it laughable when so called usability experts did usability studies. Instead of looking at something like that to be a test of overarching principles it becomes the actual bedrock of the design process. The findings from any research does not translate itself in a one to one relations with any conclusion. Yet in UCD it seems to be the case.
The fields basic principles are not wrong as such but the weight it has been given and the way it is performed is both to wide and to unimaginative.
Thomas Petersen HelloBrand ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
