Should you need support as ammunition against your resistence:
Steven Chalmers wrote:
i) It is convention to enter passwords twice.
- My response: I need a better reason than that.
It's not such ingrained convention that any user will wonder why it's
not there.
ii) Since we are only showing asterisks or dots for each character the user
doesn't know if they have typed the correct password or not.
Is that a security issue? Can't you have a radial button to offer a
choice of showing or not showing the password, the way (for example) my
Mac does when I'm re-entering my network password? Or show the password
until the user clicks enter and then have it resolve to asterisks, the
way I've seen on some sites?
- My response: A user is likely to be paying more attention to
the typing of a new password than for most form fields and thus is that much
more likely to get it right. No data to support that, just a gut feeling.
I have absolutely the same feeling. I know that I personally pay much
closer attention to the password field than to, for example, typing in
my email address, even though I'm expected to do that twice as well.
iii) Users would rather find out sooner than later that their password was
wrong.
- My response: Agreed, but at what cost? 1% of the users who
mistype their password benefit from 100% of the users typing their password
twice with no benefit.
Yes, this has happened to me before. In every case, it was because I was
in such a hurry to get through the stupid registration process that I
mistyped the password the SECOND time. I finally got a clue and started
copy-pasting from one field to the other.
A completely unnecessary and useless barrier, in my opinion. Thanks on
behalf of users everywhere for taking it on.
Elena
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