>From a user's point of view, I know that I tend to type rather
quickly. If anything, I probably mistype my password on registration
forms more than anyone else because I'm doing it quickly and assuming
I got it right. I think it would make me feel uneasy if there's no
field to confirm.

Especially when the javascript can tell you instantly if there's a
discrepancy, it takes so little time to retype that I've never thought
of it as an "inconvenience." Also, I think I would get to the login
site and sit there typing and retyping my password for a few minutes
of cursing before realizing that I typed it in wrong at the
registration page.

However, I think Elena's would probably be an even better idea: "Can't
you have a radial button to offer a choice of showing or not showing
the password, the way (for example) my Mac does when I'm re-entering
my network password?"

With the "hint questions" I always feel like anyone with a facebook
account or a blog can dig around and find the answer to most generic
hint questions. So I tend to make mine so ridiculous that I can rarely
remember the answer. (Of course, most people might not be as paranoid
as I am.)

In essence, you're asking your users to memorize two passwords: the
password that they maybe typed in, and the hint answer. That seems
like much more of an inconvenience to me, and it feels less secure.

-------------
1. It is convention to enter passwords twice. My response:  I need a
better reason than that.
2. Since we are only showing asterisks or dots for each character the
user doesn't know if they have typed the correct password or not.  My
response: A user is likely to be paying more attention to the typing
of a new password than for most form fields and thus is that much more
likely to get it right.  No data to support that, just a gut feeling.
-------------

"It's just a gut feeling." isn't all that different than "It's
convention." They both require more testing. I think you're going to
have a lot of people passionate about either side. I'd say if you can,
it's probably best to go ahead and usability test it both ways. I'd be
really interested in hearing which comes out on top.

My newbie two cents,
Christine Neidley
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