Hi Jared:

I've often thought that one way to defend this type of suit would be to
conduct usability testing to see if, in fact, there was confusion. There was
a similar suit against a small company called teracycle by Scotts
Fertilizer. Personally, I didn't see the similarity. But it ought to be a
question that could be answered empirically.

Charlie

============================
Charles B. Kreitzberg, Ph.D.
CEO, Cognetics Corporation
============================

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jared
Spool
Sent: Friday, August 15, 2008 4:49 PM
To: G. Jason Head
Cc: [EMAIL PROTECTED]
Subject: Re: [IxDA Discuss] ING sues PNC over alleged similarities of Web
sites

On Aug 15, 2008, at 4:16 PM, G. Jason Head wrote:

> Interesting enough it has to do a bit with the user interface on the
> PNC Virtual Wallet site:
>
> "The site features several orange balls used to highlight products and
> services PNC offers. ING alleges that PNC's use of the orange balls
> could confuse customers who associate the orange balls with ING."
>
> More info on the Post-Gazette site:
> http://www.postgazette.com/pg/08228/904608-100.stm

Yup. Trademark infringement. Surprised that PNC went ahead with it.  
Usually these things are settled before the suit is launched. (There's  
a bunch of steps that ING would go through, starting with a standard  
Cease & Desist letter.)

The interesting thing is that you can't easily argue it's a trademark  
infringement if the elements are functional. By definition, trademark  
(and trade dress) elements have to be non-functional, which is why we  
don't see more of these types of suits on web sites.

However, that's a defense, which means that PNC will have to spend a  
lot of money in court to protect the use of the orange balls. That's  
why I'm surprised it's gotten this far -- I'm betting it's not worth  
it to keep them orange. But, what do I know?

Jared
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