Jared makes a good point.  There were actually a few studies comparing
widgets for exclusive choice questions and radio buttons fared well in
that study.  So there is a question of efficiency, whether the
question would make sense with an "I don't know", and also how much
space you have (drop-downs take up more space than two or more radio
buttons).

Chauncey

On Mon, Sep 1, 2008 at 1:07 PM, Jared Spool <[EMAIL PROTECTED]> wrote:
>
> On Aug 29, 2008, at 5:56 AM, ???? Sonal Nigam wrote:
>
>> I would like to know about the drop down values for the forms that I have
>> been creating recently. The values are only Yes and No for the dropdowns
>> varying from 5-9 in number in a single form. I just want to know how best
>> it
>> is to provide the user with a YES, NO and I don't KNOW as the values for
>> dropdown? Any best practices regarding whether the I dont know should or
>> should not be provided to the user? Will it confuse them? Assist them?
>
>
> Hi Sonal,
>
> In general, if I were designing forms with "Yes", "No," and "I don't know",
> I'd probably use radio buttons instead of drop downs. Ergonomically more
> efficient and cleaner in the design.
>
> As Chauncey suggested, if you could share some sample questions, it might be
> easier to answer your main question.
>
> Jared
>
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