Hi Janna,

Just to say that I created and tested (very informally) my very first paper
prototype on Friday - for rostering and callout software. I only tested a
simple operation just to see how it would go. I had read about the "sketchy"
look but completely forgot about it when I created my prototype and I have
to say that not a single person made any comment whatsoever about look and
feel. I simply went around the office asking anyone who was willing to test
it - as I started quite late in the afternoon this amounted to only five
people. I was stunned by all that I learnt just from five people and one
operation and at how much fun I had (and the testers seemed to really enjoy
it too - there's just something fun about pressing your finger down on paper
and having another piece "magically" appear as opposed to boring old
mouse-clicking).

The first thing I learnt was simply by myself where I went to stick
something down after the tester had "clicked" a button and realised that it
wasn't logical. Other things I learnt were from testers asking what if
scenarios, saying that things confused them and just generally questioning.

I'm not sure why the testers seemed uninterested in look and feel but I
posit two possibilities: one is that they were completely absorbed by the
testing task and the other is that the look and feel was, if not graphic
design quality, perfectly acceptable and easy on the eye and therefore not
something they particularly noticed. I'm not sure if the "sketchy" look is
recommended for paper prototypes but rather for mockups. I think there's a
very big difference from looking at mockups passively, say, in a
presentation and interacting with a paper prototype. In the latter you're
focused on an activity and probably much less inclined to have silly
opinions on look and feel.

My recommendation is that whatever font you choose should blend with the
rest of the look and feel so that it's unobtrusive.

I'm not sure if it was Jakob Nielsen but someone talks about how the
"hallway usability test" (that is, grabbing someone walking past in the
hallway) can be very useful and I certainly felt this was verified on
Friday. Three of the people who tested the prototype knew absolutely nothing
about what it was supposed to do and I got much more useful feedback from
two of them than the two people who will be users - not that I think that
will always be the case - it just so happened on this occasion.

>From this experience I also think that it might not be a bad idea to test
one operation at a time or at least start with one operation because I think
you can learn so much just from the first operation you test.

I'm not sure if this is helpful to you but I realised that it was useful to
have a Tester's Page for sticking on all the bits they use, a Facilitator's
Page for all the bits they use and a blank sheet for blocking things out.
Initially, I went off a bit half-cocked without all my bits. I used the
sticky part of Post It notes for sticking paper because sticky tape is too
sticky (I used sticky tape to stick the Post It notes to the pieces of paper
- hope this makes sense). Perhaps Blutac would work too. But perhaps you
have your own wonderful method in any case.

Whatever font you use I'm sure you'll have a lot of fun!

Regards,
Petra Liverani



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Janna
Sent: Sunday, 7 September 2008 9:33 AM
To: [EMAIL PROTECTED]
Subject: [IxDA Discuss] Fonts and paper prototyping

A colleague and I had an interesting discussion yesterday and I was
wondering if anyone on this list has relevant experience to share or has
seen publications on this topic.

We are creating paper prototypes for a change in software. We want to keep
them "sketchy" looking for obvious reasons.

My colleague felt we should use a font such as chalkboard or comic sans to
keep the loose and sketchy feeling and won't look like a finished interface.
My response is to use something like Arial or Myriad since it no longer has
any particular connotations and people won't have any reaction to it
positively or negatively.

Any experience with this or thoughts on the subject? Thanks!

-- 
Janna C. Kimel, JK Consulting
Career: Design Research/User Experience
Volunteer:  Co Vice-Chair OR-IDSA
Blogging: http://seenheardnoticed.blogspot.com/
Motto: Be the change you want to see in the world. -Gandhi
________________________________________________________________
Welcome to the Interaction Design Association (IxDA)!
To post to this list ....... [EMAIL PROTECTED]
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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Janna
Sent: Sunday, 7 September 2008 9:33 AM
To: [EMAIL PROTECTED]
Subject: [IxDA Discuss] Fonts and paper prototyping

A colleague and I had an interesting discussion yesterday and I was
wondering if anyone on this list has relevant experience to share or has
seen publications on this topic.

We are creating paper prototypes for a change in software. We want to keep
them "sketchy" looking for obvious reasons.

My colleague felt we should use a font such as chalkboard or comic sans to
keep the loose and sketchy feeling and won't look like a finished interface.
My response is to use something like Arial or Myriad since it no longer has
any particular connotations and people won't have any reaction to it
positively or negatively.

Any experience with this or thoughts on the subject? Thanks!

-- 
Janna C. Kimel, JK Consulting
Career: Design Research/User Experience
Volunteer:  Co Vice-Chair OR-IDSA
Blogging: http://seenheardnoticed.blogspot.com/
Motto: Be the change you want to see in the world. -Gandhi
________________________________________________________________
Welcome to the Interaction Design Association (IxDA)!
To post to this list ....... [EMAIL PROTECTED]
Unsubscribe ................ http://www.ixda.org/unsubscribe
List Guidelines ............ http://www.ixda.org/guidelines
List Help .................. http://www.ixda.org/help
________________________________________________________________
Welcome to the Interaction Design Association (IxDA)!
To post to this list ....... [EMAIL PROTECTED]
Unsubscribe ................ http://www.ixda.org/unsubscribe
List Guidelines ............ http://www.ixda.org/guidelines
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