> > I had the exact same issue and sadly decided to go with the
> > standard checkbox approach, because my client's customers were already
> > used to that style of interaction, and because I couldn't come up with 
> > anything else that worked well with the number of batch actions I had.

> Couldn't you enable both so they can "learn" the interaction over time?

The Hotmail model, yeah, absolutely. I just tried it out with Shift+Click and 
Ctrl+Click and it's great; Fitt's Law at its best. But it never would have 
occurred to me to try Shift+Clicking, and I never saw anything on the interface 
that suggested it might work that way. How did you discover it, Suba?

If my client's developers weren't already going nuts, I might suggest it now... 
but perhaps I'll save it for phase 2. :)

I'd put in a little help bubble explaining the feature though. As soon as I see 
checkboxes the idea of Shift+Clicking just doesn't enter my brain.

Meredith
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