I don't claim to know all of the PC keyboard shortcuts. However, I'm aware
of the traditional Shift + click  and  Ctrl + click to select multiple
items. This behavior is used in applications like Microsoft Outlook and also
in windows explorer to select multiple files. Yes, there is no visual clue
or good affordance. It wouldn't have normally occurred to me to try
shift+click in a table where the rows have check boxes because the natural
tendency would be to directly select the check boxes.

I am not sure if it was a conscious design decision or an artifact of the
software implementation. Letting people know visually or at the least
through help documents would benefit users.






On Tue, Sep 16, 2008 at 1:14 PM, Meredith Noble <
[EMAIL PROTECTED]> wrote:

> > > I had the exact same issue and sadly decided to go with the
> > > standard checkbox approach, because my client's customers were already
> > > used to that style of interaction, and because I couldn't come up with
> > > anything else that worked well with the number of batch actions I had.
>
> > Couldn't you enable both so they can "learn" the interaction over time?
>
> The Hotmail model, yeah, absolutely. I just tried it out with Shift+Click
> and Ctrl+Click and it's great; Fitt's Law at its best. But it never would
> have occurred to me to try Shift+Clicking, and I never saw anything on the
> interface that suggested it might work that way. How did you discover it,
> Suba?
>
> If my client's developers weren't already going nuts, I might suggest it
> now... but perhaps I'll save it for phase 2. :)
>
> I'd put in a little help bubble explaining the feature though. As soon as I
> see checkboxes the idea of Shift+Clicking just doesn't enter my brain.
>
> Meredith
>
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