Here it is. I don't know why it's not showing for you. I hope others are not
getting the same issue.
--

Having conducted multiple studies and tests on this very process, the 'Next'
button must be on the left side while the 'Previous' button needs to be on
the right.
There are several reasons as to why this is but I will focus on the 2 main
ones.

1. One thing I hate when entering serial numbers for a new software is when
I have to manually press the 'Tab' button rather then the cursor
automatically 'tabbing' to the right. Many developers who are sharp enough
to pick up on this have automated the process. This being said, some
developers have automated the process to 'tab' to the next button or field.
If the last field that precedes the 'Next' button is completed, the 'Next'
button is the most logical action and feature in regards to keeping a
consistent flow for the user to complete the task at hand. There is nothing
more aggravating then having a process flow being interrupted.

2. Users who are Net savvy tend to be quick with their left pinky finger
(for 'Tab') their right pinky finger (for 'Enter') followed by their right
then left thumb with both pointer fingers locked on the 'F' and 'J' buttons
for bearing.
These users who use the keyboard extensively rather then relying solely on
the mouse know how to rip through form fields using the 'Tab' and Space Bar.
If the cursor does not automatically tab to another field upon completing a
previous field, the user rapidly 'Tabs' with the left pinky finger and has
adapted to a learned behaviour. Upon reaching the first button in order
after completing all required fields, the user is still in 'Tab' and Space
Bar mode and will automatically Tab to the button and hammer the Space Bar
to proceed with the task.

Placing 'Previous' before the 'Next' or 'Submit' buttons breaks user flow
and I strongly recommend against it.

On Tue, Sep 16, 2008 at 6:11 PM, Nick Gassman <[EMAIL PROTECTED]>wrote:

> On Tue, 16 Sep 2008 17:17:12 -0400, Brett wrote:
>
> >My tests as well as other expert testers in the industry (2 experts 1.
> Andrew Chak- Usability author of 'Submit Now' and 2. Dave W Small Dir of
> Tech., Rogers) indicate the same as I've stated.
> >But regardless of tests, for the reasons that I listed, the chances for
> disrupted usability and flow is much greater when the 'Previous' button is
> on the left.
>
> Brett, I can't see a previous post from you in this thread (I've
> checked on the website too). Did you send it maybe by mistake to an
> individual? Easily done, given the way the list works. Could you
> re-post your original message?
> *    Nick Gassman - Usability and Standards Manager - http://ba.com *
> * I vote for reply-to to go to the list*
> ________________________________________________________________
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-- 
Brett Lutchman
Web Slinger.
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