There is a huge and deep relationship between the need for interface work and how well you technology works on the back end. Part of the elegance and simplicity of Songza was due to how well google performed. The interface designer's job is very often making a crappy technology more tolerable. It holds true that your interface would be better if there was less of it, but the technology behind it still has to render results.

Google's stuff seems to work. And, for the most part, they keep things very simple on the front end. That makes the interface needs pretty minimal.

All that being said... I really struggle with gmail. I find the structure counter intuitive... and find myself having to double and triple checking the string and who I am sending/forwarding/responding to.

Mark



On Sep 25, 2008, at 4:58 AM, Tamlyn Rhodes wrote:

In my experience it is only graphic designers who think that Google
products are poorly designed. Everyone else just marvels at how easy
they are to use and gets on with it. I'd argue that Google products
are, in the main, exceptionally well designed from an interaction
point of view.

Take the original Google homepage. They were the first to realise that
the only thing people want on a search engine homepage is a search
box. Or what about Google checkout, Gmail, or even Google Chrome which
has some really neat interactions not seen anywhere else.

Google has excellent attention to detail but only the details that
matter to most of their userbase. In the end, does it really matter if
the buttons in Google Docs are a different shade to those in Gmail?

  Tamlyn.
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