Shoot, forgot about the reply issue... my post below...

---------- Forwarded message ----------

Thanks Dan for posting these! (I was one of those people who requested
you re-post here.)

On my office wall I have a set of cards from Cooper that I picked up
at Interaction08 that fit in well with your items above. These are:

- Don't inflict your implementation model on your users.
[picture of a remote that just shows the circuit board]

- Don't interrupt.
[picture of driving down the road and an "Are you sure you want to
continue driving?" dialog pops up]

- Be helpful.
[picture of a waiter with a water pitcher and a dialog asking "Would
you like me to refill your water glass?"]

- If you can't say something useful, don't say anything at all.
[picture of a stop sign explaining what asphalt is]

- Don't set people up for failure.
[picture of an opened door and a brick wall behind it with a dialog
saying "Error! You should not have opened this door. There is nothing
here."]

- Dress appropriately.
[picture of a hideous looking dress in a closet]

Carrie

On Wed, Oct 22, 2008 at 10:20 AM, Dan Brown <[EMAIL PROTECTED]> wrote:
> I've compiled eight (a good number!) of them. I'm using these as the first
> "chapter" in my revised Intro to IA class, so if you've got good (or bad or
> contrary) examples of these techniques, I'd love to see them!
>
> Looking forward to your thoughts!
> -- Dan
>
>
> --
>
> Dan Brown, Principal • (301) 801-4850
> EightShapes, LLC • eightshapes.com
> Also at: communicatingdesign.com • greenonions.com
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