Simplicity and Less Power do NOT go hand in hand. It all depends on
the system in question.

Currently, I'm working on a CMS for the Army. One of the things that
will make this system work is selectively removing menu items from
people who don't need them. Primarily for major sections, but also
inside pages.

An example of the first is that Journalists don't need to access the
Page Management system.

An example of the latter is: A page manager who just manages one
page, need not be bothered with the selection apparatus for selecting
between multiple pages.

So, each user will get exactly what they need and nothing more. And
the control of this is also spread out around the system, so the
manager of a news team can give a journalist  on that team editing
privileges, meanwhile, an admin higher up gave that manager those
privileges.

Additionally, a lot of the simplicity of the system will be created
through the complexity of the filtering and prediction systems, along
with a robust passive and active rating system.

"No matter how wonderful your interface is, the user wants less of
it." 

A system as wide-spread as the one we are re-envisioning would be
impossible to create any other way. The user would be overwhelmed
with choices they don't need to be bothered with. And the problem
with many CMSs is they bother people with those choices, or at the
least, they form a culture where having the permissions to do those
things is desired.

So simplicity is always about loss of features, it is about creating
tools that fit the task. If that means more tools, that is fine.

Imagine great software like a toolbox. It should have a hammer, a
screw driver or two, a ruler, a saw. That'll get most people over
90% of the humps they will face. If they need to patch drywall, it is
as easy as going to the local hardware store and learning how. So then
there is another tool in the box. Some people will end up with all
sorts of power tools and specialized devices. But most people are
happy with that little tool box and never need any more.

The whole point of having an OS is that you can have many little
tools to do all the big jobs, and they should be able to be used in
concert in a way that makes sense. Sometimes it works to pack the
tools together into one App... most of the time it doesn't and you
end up with MS word.

Many applications grow far beyond their scope, or at least make the
mistake of thinking that their software needs to be all bundled
together to be viable.  Maybe that makes money, but being able to add
to the toolbox when you need a tool to do a job probably makes more
sense in the long run.


Will


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=35089


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