On 9 Nov 2008, at 06:49, allison wrote:
Question for everyone else, though: how can Ali, and others in the
position, continue to build the type of experience that will help him
move into an interaction design position in the future?
[snip]
By looking at either role with an eye to building those skills?
I've noticed that _good_ testers and technical writers (and customer
support folk also) often have excellent insights into the mindset of
the user.
Tech writers, unfortunately, seem to spend a lot of their careers
explaining "bad" interfaces to users. Doing so well involves
understanding the users goals and needs.
The best testers get the most bang from their testing buck by
focussing on the biggest problems that users are likely to encounter.
Again - doing that well involves an understanding of the users goal
and needs.
While a role as a tech writer or a tester isn't going to give you the
vast majority of the skills you need for a career in design - it can
certainly give you a good hard lesson in some of the underlying
problems that good design addresses. That can only help I think :)
Adrian
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