Mike,

I think you make a mistake in assuming that creating the persona is an extra
step in the research process that could be eliminated - i.e. the persona
itself has no value, it is the research behind it that's really useful.

I recently went through a persona project which included going through
volumes of qualitative and quantitative research.    It was extremely
valuable, but also very time consuming.  There is no way each person on my
team would have time to go through and digest all that research.   Even if
they did, none of us would be able to retain all that information for very
long, which means that every time we wanted to use that research to help our
decision-making, we would have to go back and dig through the research to
find the relevant information.  Needless to say, this would not be very
efficient or very likely.

A persona is a model that represents all that research in a form that is
both succinct and easy to remember.   The purpose of the artifact is to help
facilitate communication and decision-making.  That's what makes it hugely
valuable as far as I'm concerned.


Eva Kaniasty
http://www.linkedin.com/in/kaniasty


On Tue, Nov 18, 2008 at 4:00 AM, Mike Stiso <[EMAIL PROTECTED]> wrote:

>
> Also, classification and grouping methods have been around for a
> while. If personas make use of the same methods, does persona
> creation mainly involve adding another step to the process:
> instantiating the different classifications into individual
> characters? If so, the primary benefit of doing would seem to be the
> achievement of a possible means of communication with others
> (clients, developers, etc.).
>
>
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