Check out Jared's blog post about some of the sticky wickets re: security
questions:
http://www.uie.com/brainsparks/2008/12/19/but-what-if/


~ will

"Where you innovate, how you innovate,
and what you innovate are design problems"

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Will Evans | User Experience Architect
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On Mon, Dec 22, 2008 at 5:34 PM, J. A. Fitzpatrick <[email protected]> wrote:

> Setting up reasonable security questions is actually incredibly difficult,
> because the answer has to be memorable and unambiguous, as well as
> (hopefully) not "guessable". Like Sylvania, I am often thwarted by a set of
> questions that either don't apply to me, or are ambiguous enough that I
> know
> I won't be able to remember my exact answer -- exact same word, spelled the
> same way, etc.
>
> As this paper from last year's SOUPS conference pointed out, there is also
> concern that many of the common questions relate to information that is now
> readily available online:
> http://cups.cs.cmu.edu/soups/2008/proceedings/p13Rabkin.pdf
>
> Kind of funny aside: I work with a bunch of engineers who created one of
> these systems, and their personal way of handling them is to answer *every*
> question with the same nonsense string. What's your mother's maiden name?
> Bob. Where did you go to high school? Bob. And so on. That way, at least
> you
> won't get locked out because you forgot your answers. And you know, it
> might
> be equally secure to sweating over trying to remember whether you entered
> "Thomas Jefferson High School" or "T J High". (Of course, some systems now
> prevent you from doing this, for your own good, of course.)
>
> Cheers,
>
> Jean-Anne
>
>
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