The model for how the alerts are generated, automatically filtered, and distributed will be an essential part of the analysis.
If all alerts reach a human, then there's no way to win. Alerts increase until all the humans that you can afford to notify are exhausted. The key is to look at the events that are generating alerts and figure out how to winnow the alerts so the significant events (that you can afford to respond to) get a response from a qualified responder (who actually has the time, attention, and resources required to respond effectively). Best wishes, Bruce Esrig Madison, NJ On Wed, Dec 31, 2008 at 2:46 PM, marc resnick <[email protected]> wrote: > I would recommend looking at the Human Factors Literature. The field > has many researchers who specialize in various kinds of warnings, > including alerts. > > You can start at the HFES web site which has archives for a variety > of their publications http://www.hfes.org/Publications/ > > > > > . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . > Posted from the new ixda.org > http://www.ixda.org/discuss?post=36778 > > > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [email protected] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
