Hi MIke, I often had this kind of problem, either as user and as designer.
In my experience, formats like those 32 2 123 4567 are not often legible, for 2 rasons: 1.International code: most people works locally with numbers starting with 0... having a number starting with is a nonsense, so first time they would try dialing , or going straight to 32... So I'd rather insert 0032 or any international code preceeded with 00. 2. Local code. I usually use the form in brackets, even if this is not always the best solution, it gives the user the idea "is this number to be used or not??) so at the worst they would have to try twice before getting it right... So I'd write 0032 (0)2 123 4567. So said, I have an example of a ryanair.com form in which the phone number has to be insert divided in international code, local code and telephone number. Each area only accepts a certain amount of digits which helps in recognizing what to insert, but it's not always intuitive. For example, the international code only accepts up to 3 digits. This means it has to be inserted without any or 00 before the numbers... Quite odd, I'd say. Probably a good solution would be to let the user insert the code directly or, in case, come up with a help page in which a list of countries are given with the correspondant code. Finally, bare in mind that not everyone knows their own international code. Hope this helps, cheers, Maria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=37637 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
