There is a good discussion of ordering in the old, but classic book by
Deborah Mayhew, *Principles* and *Guidelines* in *Software* User Interface
Design.

The book has a nice if-then chart which highlights a rough way to choose how
to order items. The chart and guidelines are based on research into order
items.  Alphabetical ordering is generally used when the list if very long
and/or there is not better way to order the items. There is some research on
ordering of items in the ACM digital library if you have access to that.
Menus are often hybrid designs as Elizabeth notes where you have a general
structure that might be frequency of use, but within that structure use
other grouping schemes as well (like semantic similarity). General grouping
schemes include:

Alphabetical
Task order
Frequency
Numerical (font size)
De facto standard
Legal order
Complexity (simple to hard)
Semantic similarity
First-in, first out

This is a good topic since much of what we do is to organize things in an
order which helps understanding or makes us more efficient or supports easy
recollection.

Thanks,
Chauncey





On Wed, Feb 4, 2009 at 12:20 PM, Dmitry Nekrasovski
<[email protected]>wrote:

> Does anyone know of any studies, tests, or standards of practice that
> discuss when to organize a list of items in alphabetical order vs.
> another designed order (such as one based on expected frequency of
> use)?
>
> I'm most interested in this topic for web site navigation, but
> applicable references for other contexts (e.g. menu design in desktop
> applications) would also be appreciated.
>
> Thanks,
>
> Dmitry
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