Confirmation questions themselves have the problem of not really being read.
Meaning people click Yes / OK / Delete etc... and then ask themselves what
they just clicked. It becomes an automatism. I personally like the undo
option after I performed an action, like Gmail does, more. That way it's
less obtrusive. The "Save"-scenario is a little different offcourse, you can
do multiple (preemptive) things, but I can't say because I don't know what
your application does.

But I do agree with you that you should label buttons with the task they
perform / explicitly state the call to action.


On Wed, Feb 11, 2009 at 2:36 AM, Nonie <[email protected]> wrote:

> I'm in the process of creating the "Delete" and "Save"
> confirmations for a web app.  In most cases, I prefer to label
> buttons according to the action being performed. But in this case, in
> order to answer the question being posed, it seems as though I should
> be using "Yes" and "No" buttons.
>
> DELETE: "Are you sure you want to permanently delete your
> selection?"
> - [Yes] = delete and return to page
> - [No] = skip deletion and return to page
>
> SAVE: "You are navigating away from the page. Would you like to save
> your changes before proceeding?"
> - [Yes] = save changes and proceed to selected page
> - [No] = won't save changes and proceed to selected page
> - [Cancel] = won't save changes and return to original page
>
> Would it make sense to replace "Yes" with "Delete" and "Save"
> respectively so that the user knows exactly what action will occur,
> even though it's not correctly answering the question?
>
> Does anyone know of any reference/s discussing proper verbiage for
> dialog boxes?
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