Don't confirm. Offer undo.

Or if you are Tivo, offer undo but confirm anyway to be pointless and
even slower.

But seriously. Assume the user knows what they are doing and give
them a way to reverse what they did without forcing them to confirm
what they did if they meant it.

iGoogle does this pretty well if you remove something from your page.
Would be better if it lasted for more than one page load.

Having a trash-bin where you have some amount of time to remove
things (or until space requires them to be removed) is a good option
too.

In that case, I say don't let people empty the trash. Give an
expected to stay for so-long number. Kind of like Tivo does. Only
don't confirm also. Tivo is good and moronic all at the same time.

If you must confirm, do like iGoogle and assume they meant to do what
they did but give them an immediate way out if they didn't mean to.
At least then you aren't bothering the 95% who meant to do it.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=38477


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