I am beginning to lean toward the idea that when designed properly,
context menus in RIAs can actually support productivity by providing
more immediate object manipulation. As Chauncey noted, it really
depends on your core audience.

In general, primary actions related to flow should be visible on the
UI surface (vs tucked-away). Also, decisions about custom actions in
context menus are informed by whether or not the browser's context
menu actually provides more useful actions for a specific object type
than a what custom context menu could provide.

Someone mentioned the training aspect as related to enterprise
applications. It seems to me that ease-of-use and learnability reduce
training requirements, which saves money. Learning an application that
relies on context menus (hidden functions) increases learning time. 

Decisions about where and how to use context menus are informed by
whether a beginner-intermediate person can discover the context menu
functions and grok the intended usage patterns.

Thanks for the inspiration and guidance, all of you. I have the
various perspectives I need to move forward with some experiments.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=38441


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