I agree with the point Todd made. As distinctions between web and
desktop breakdown, conventions are going to merge as well. We
recently did some user testing for a web app that did not yet have
contextual menu options and found that most of our participants were
right-clicking to do common actions you would expect in desktop apps.


Does your application look and feel more like a website or a desktop
application? Users will pick up the visual language and behave
accordingly. If it looks like an app, many people will expect it to
behave like one (hence Google docs). 

I don't think context menus are particularly uncommon, but they are
a shortcut. One rule I always go by, if a function is in a contextual
menu it also has to be available somewhere else as well.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=38441


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