Hi -
I'm posting this here because
1. I consider documentation to be an inseparable part of any product
that people have to learn, and I would argue as such it's part of user
experience
2. I have hopes that once the main documentation has been brought up
to speed, this position will involve more work on the product side as
we IxD'ers typically think of it, producing deliverables like
requirements, wireframes, user stories, personas and so on (see dan
brown's communicating design book). It's my (currently tiny)
department, so hopefully I can make that happen.
That said, there is no doubt the primary job will be documentation to
start. Might be a good transition for someone with technical
documentation experience who is interested in moving to product
management/design.
Apply or inquire at the URL or email at the bottom.... you can ask me
questions if you like. Recruiters - I will forward your emails to the [email protected]
address so you might as well use that to start. :-)
thanks -
Michael
Description:
Technical Writer/Product Communication Specialist
Unicast is seeking an individual to lead our product documentation
effort. This position will be responsible for creating a consistent,
approachable, and comprehensive means of learning to use our software.
This will include authoring release notes, in-product help
documentation, training material and tutorial content. Ideal
candidates will have a "less is more" approach that keeps the end-
user's reading time/effort in mind, and be able to communicate
concisely.
Responsibilities:
•Write software documentation for internal and external customers
•Organize existing documentation, identify any holes and spearhead
efforts to fill them in
•Manage all content of customer-facing technology training site
•Develop of tutorial-style training material using Captivate
•Contribute to efforts to develop and standardize internal documents
to support the product development process
Required Experience:
Requirements:
•Bachelors degree or higher
•Exceptional written and verbal communication and interpersonal skills
•Proven track record of researching and writing excellent and easy to
understand software documentation
•Knowledge of HTML, XML and additional web technologies like CSS and
JavaScript
•Proficiency using Adobe FrameMaker
•Working knowledge of Windows and Macintosh platforms
•Ability to estimate tasks, set priorities and work independently to
meet deadlines
http://www.abso.com/jobboard/unicast/unicast.html or send an email to [email protected]
.
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