Yes, our website is horrible from at least a usability perspective.
It was designed by marketing and an external firm with little input
from other quarters, and they decided to do it entirely in Flash, even
the scrollbars. We have since merged with a larger company, and the
site is slated for a much deserved premature death.
For the same reason you won't find us under the listed stock name ENLV
- we are now part of DG FastChannel (DGIT)
Thanks -
Michael
On Feb 19, 2009, at 6:10 PM, Alexandra O'Neal wrote:
I agree about verbal data and UX being inseparable. Content
strategists, tech writers, etc. are all performing a crucial portion
of the user's experience, sometimes the most important portion.
Oddly, the UX of the listing itself is questionable - I'm in the
most recent version of FF, and it won't scroll down to the bottom of
the text, although there is a scroll bar. Thought you'd want to know.
bests,
Alex O'Neal
UX manager
--
The best time to plant a tree is twenty years ago. The next best
time is now.
On Thu, Feb 19, 2009 at 1:17 PM, Michael Tuminello
<[email protected]> wrote:
Hi -
I'm posting this here because
1. I consider documentation to be an inseparable part of any
product that people have to learn, and I would argue as such it's
part of user experience
2. I have hopes that once the main documentation has been brought
up to speed, this position will involve more work on the product
side as we IxD'ers typically think of it, producing deliverables
like requirements, wireframes, user stories, personas and so on (see
dan brown's communicating design book). It's my (currently tiny)
department, so hopefully I can make that happen.
That said, there is no doubt the primary job will be documentation
to start. Might be a good transition for someone with technical
documentation experience who is interested in moving to product
management/design.
Apply or inquire at the URL or email at the bottom.... you can ask
me questions if you like. Recruiters - I will forward your emails
to the [email protected] address so you might as well use that to
start. :-)
thanks -
Michael
Description:
Technical Writer/Product Communication Specialist
Unicast is seeking an individual to lead our product documentation
effort. This position will be responsible for creating a consistent,
approachable, and comprehensive means of learning to use our
software. This will include authoring release notes, in-product help
documentation, training material and tutorial content. Ideal
candidates will have a "less is more" approach that keeps the end-
user's reading time/effort in mind, and be able to communicate
concisely.
Responsibilities:
•Write software documentation for internal and external customers
•Organize existing documentation, identify any holes and spearhead
efforts to fill them in
•Manage all content of customer-facing technology training site
•Develop of tutorial-style training material using Captivate
•Contribute to efforts to develop and standardize internal documents
to support the product development process
Required Experience:
Requirements:
•Bachelors degree or higher
•Exceptional written and verbal communication and interpersonal skills
•Proven track record of researching and writing excellent and easy
to understand software documentation
•Knowledge of HTML, XML and additional web technologies like CSS and
JavaScript
•Proficiency using Adobe FrameMaker
•Working knowledge of Windows and Macintosh platforms
•Ability to estimate tasks, set priorities and work independently to
meet deadlines
http://www.abso.com/jobboard/unicast/unicast.html or send an email
to [email protected].
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