Break the requests into two parts, the evaluations and then the re-design
(or fix as you stated it). Let them know the extent of the evaluation and
recommendation effort up front. Then, when you report back, weight the
importance and include a scope of effort for the various items. If they buy
into this process, then you have at least half a chance of not only helping
them, but coming away with a good product that you can be proud of.
Mark

On Wed, Feb 25, 2009 at 3:54 PM, oliver green <[email protected]> wrote:

> Hi All,
>
> Frequently, various departments from my firm will ask me to "fix"
> their UI. They show me what they have implemented and what they can do
> to improve it. This is a new experience for me. What questions should
> I be asking in these initial engagement? what should I be wary of?
>
> Thanks,
> Oliver
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