- Regarding the look and feel of FogBugz (or say what you want to say
about it...)

- It's profitable
- It's a great product ... I've used it
- It hits its target audience very well

I don't know about you, but that's successful UX to me.

- Regarding programmers as gatekeepers

He's exactly right. Programmers, because of where they sit in the
development process, are gatekeepers and have quite a bit of control
over the product. And if they tune out the program manager and build
something that, well, sucks, it's going to show.

Smart programmers will realize this and work as a team, because
flipping the bozo doesn't legitimize their answer of, "well, I
decided to write it my way." Smart company management will say,
"sure" are fire them, because that affects the bottom line.

Does this happen alot? No. But I've seen it happen in good
companies.

- Regarding the program management job title

Okay, let's change the job title to ice cream specialist. 

Joel's looking for someone for the job title for ice cream
specialist, and this ice cream specialist has to have five years of
user experience, uh, experience. They are going to be managing the
process of developing software product. They call people who do user
experience design ice cream specialists. And they have to be able to
build wireframes and functional requirements in some form.

Sounds like IX/UX to me.

If it pertains to your experience, and you're getting paid to do the
work you live, does it matter what the job title is? 

The reason Joel calls them that is because of the culture he's
worked in. Microsoft had program managers as part of the process, and
it worked because they were able to find people to play the role.
Sure, some of their products sucked (BOB), but for Joel, a program
manager was the perfect role because they were able to build cool
Excel macros which the target audience was able to use.
Or...effective UX.

We get so frustrated with how UX/IX is not respected, and think there
should be UX/IX titles in there, yet we never seek to understand the
politics and/or structure of the company to figure who's doing the
UX/IX, regardless of title or department.

The reality is, IAs do the work, BAs do the work, Web Designers (god
forbid, sometimes with their lack of understanding of taxonomies) do
the work. The important thing is SOMEONE is doing UX/IX work, and
they are doing it with SOME kind of process that represents a UX/IX
process. That means doing personas (or not), wireframes (or not),
ethnographic studies (or not).

Personally, I could really care less what the job title is in the
end. 

What I do care about is SOMEWHERE in the job description, there's a
like that says, "requires 5 to 10 years of information architecture
experience". If it says that, we've done our job.

---

I saw one of the recaps of IXDA. One of the speakers had a great
point: if we can't agree on a job title in front of HR, people will
do it FOR us. This is just one example. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=39701


________________________________________________________________
Welcome to the Interaction Design Association (IxDA)!
To post to this list ....... [email protected]
Unsubscribe ................ http://www.ixda.org/unsubscribe
List Guidelines ............ http://www.ixda.org/guidelines
List Help .................. http://www.ixda.org/help

Reply via email to