The key question is: How do you know that people older than 65 will behave differently than people younger than 65?

Remember, there are three ways to build your participant schedule: Screening, balancing, and analyzing.

By limiting the group to those under 65, you're *screening* out older participants. You'd only want to do this if you felt that the data you would collect from these individuals would some how unfairly change the inferences, opinions, and recommendations the design team would come to.

Another alternative is to *balance*: have a significant sample of both older-than-65 and 65-or-younger participants. By balancing, you could compare the behavioral differences. But that only would make sense to do if you had evidence that the behavior differences would be substantial or if you wanted to know if you could exclude the screening or balancing later, because it wouldn't make a difference.

(For example, with one corporate intranet client, I recommended balancing the first few studies between both HQ employees and field- office employees, so we could tell if the two groups behaved differently. If they do, then we know we have to test both going forward. If they don't, then we know that HQ employees -- easier for the team to have access to -- are good surrogates for field-office employees.)

The third alternative is to just *analyze*: Here, you'd let chance take it's place. Odds are, in recruiting participants for this study, you'd end up with a proportional representation of ages if you didn't pay attention at all. (No one age is more likely to volunteer than others.) When analyzing, you just take note of what the ages are and see, once you've collected your data, if you can identify behavioral differences.

Analyzing is the cheapest as it puts no constraints on the recruitment process. Balancing is more expensive because you (a) have to disqualify otherwise qualified candidates based on the criteria and (b) you have to study more participants because you need reasonable samples sizes of each segment. Screening is most expensive because you're throwing away participants and their data.

I always recommend to our clients, if they don't have any idea whether a factor makes a difference to go the analyze route until they can clearly tell me why balancing or screening will be worth it.

Long answer. Sorry.

Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: [email protected] p: +1 978 327 5561
http://uie.com  Blog: http://uie.com/brainsparks  Twitter: jmspool
UIE Web App Summit, 4/19-4/22: http://webappsummit.com

On Mar 12, 2009, at 7:44 AM, Todd Zaki Warfel wrote:

If they don't have members over 65, then using them in research would end up leading to false data, or untruth. If they have people over 65 and it's significant enough to warrant including them, then include them.

For example, if they have 5 members out of 1000 who are 65, then what's the benefit of including someone over 65 over someone who is 62?

On Mar 12, 2009, at 12:04 AM, Jared Spool wrote:

So? Why limit the age range? How does that benefit the research?


Cheers!

Todd Zaki Warfel
Principal Design Researcher
Messagefirst | Designing Information. Beautifully.
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