Dave, Here are some excellent books that I recommend. They don't address mental models directly, but then what would be the fun of that? They all shed light on the inescapable fact that "mental models" are things inside the head of human beings.
Notes on the Synthesis of Form, by Christopher Alexander. http://www.amazon.com/Notes-Synthesis-Form-Harvard-Paperbacks/dp/0674627 512/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1237442928&sr=8-1 Systemantics, by John Gall http://www.amazon.com/Systemantics-Underground-Text-Systems-Lore/dp/0961 825103/ref=sr_1_3?ie=UTF8&s=books&qid=1237443111&sr=1-3 Predictably Irrational, by Dan Ariely http://www.amazon.com/Predictably-Irrational-Hidden-Forces-Decisions/dp/ 006135323X/ref=sr_1_1?ie=UTF8&s=books&qid=1237443223&sr=1-1 The Black Swan, by Nassim Nicholas Taleb http://www.amazon.com/Black-Swan-Impact-Highly-Improbable/dp/1400063515/ ref=sr_1_1?ie=UTF8&s=books&qid=1237443276&sr=1-1 Good luck, Alan __________ cooper | Product Design for a Digital World Alan Cooper [email protected] | www.cooper.com All information in this message is proprietary & confidential. "Whenever you are asked if you can do a job, tell 'em, 'Certainly, I can!' Then get busy and find out how to do it." - Theodore Roosevelt -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Dave Wood Sent: Friday, March 13, 2009 10:13 AM To: [email protected] Subject: [Possible Spam] [IxDA Discuss] Represented (designer\'s) Model Importance: Low Hi, I am currently engaged in doctorate research enquiring deeper into what Alan Cooper et al describe as 'represented models', and what Don Norman describes as a 'designer's model' for a PhD practical project. Could the community suggest some seminal books, journal articles and papers I should read? I have read 'About Face 3' and 'Design of Everyday Things'. Keywords I suggest would be: represented models, designer's models, design models, conceptual models, user's mental models, user's models, system images. Any help would be greatly appreciated. ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
