2009/3/19 Alan Cooper <[email protected]>

> Dave,
>
>  Here are some excellent books that I recommend. They don't address
> mental models directly, but then what would be the fun of that? They all
> shed light on the inescapable fact that "mental models" are things
> inside the head of human beings.
>

If you don't mind a philosophical approach, and a book that appears to be
from outside the IxD canon, I would personally recommend "Metaphors we live
by" by Johnson and Lakoff (
http://www.amazon.co.uk/Metaphors-We-Live-G-Lakoff/dp/0226468011,
http://www.amazon.com/Metaphors-We-Live-G-Lakoff/dp/0226468011) - it very
much opened my eyes to the ways in which we use metaphor, not just as a way
of enrichening our words (or, in IxD, structuring user interfaces) but in
fact as "conceptual metaphors". I don't think they use the phrase "mental
models", but this is what they describe. My favourite bit? From the "25
years on" afterword, pointing out that even as logical a domain as
mathematics is riddled with metaphor - from the "number line" on...
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