I was just looking into this myself, and a lot of social media sites
have internal messaging systems (that seems to be the most common term
used to describe them). Jon Yesko pointed me to Flickr's, which is
nice--simple and straightforward. Facebook has a decent one too.

2009/3/19 iamshimone <[email protected]>:
> Hi all - I'm looking for any resources, examples, literature,
> articles etc. around the idea of an online message center.
>
> eTrade and Wells Fargo (I'm sure others) use message centers in
> place of direct email communication. This is a very powerful security
> tool - all messages are posted in a central, secure area of their
> websites and an email such as "you have a new message in your
> inbox" is sent in place of the message itself.
>
> I tried some Google searches but I'm not even sure what to call
> this..
>
> Thanks for the help!
> Shimone
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