Jared, could you post your results of your study - I've been getting a
similar question about icons.

There is some literature regarding icons versus text only versus
text+icons in the HFES literature.  This was a big topic in the early
days of toolbars.  Deb Mayhew has some research results in her book
Principles of Software User Interface Design.  As I recall, the
combination of text + icon lead to the best performance (redundant
cues is one explanation for this I believe) though as Scott pointed
out there is a trade-off of space and text size and translation and
frequency of use.....

I think that you'll find some information on this topic in some of the
traditional HF textbooks.

I'll see if I can dig up the performance literature and post a summary.

Chauncey

On Thu, Mar 26, 2009 at 6:46 PM, Jared Spool <[email protected]> wrote:
>
> On Mar 26, 2009, at 3:45 PM, Patrick Neeman wrote:
>
>> It really depends on expert vs. novice users. Novice users aren't
>> going to pick up on icons right away. Expert users who use the
>> application 8 hours a day will.
>
> Based on what data? I have studies that say that, in most apps, most experts
> can't tell you what the icons they look at, day-in and day-out, do or
> represent.
>
> Jared
>
> Jared M. Spool
> User Interface Engineering
> 510 Turnpike St., Suite 102, North Andover, MA 01845
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