You've listed just about all the tactics we've used, or tried to use, for
large, long tables of complex data.

Users of our application didn't like tooltips, and it made sense for how
they needed to view the data. The tooltip obscured data underneath. In this
case, seeing all the data all the time was important. Plus, accidental
hovers caused tooltips when they weren't intended. A click to show a popup
didn't seem to work: users needed the information in the popup but if they
needed the information in the popup and needed the information underneath,
it wasn't a good solution. And then, being able to move the popup elsewhere
on the page still obscured data underneath somewhere else.

We used hide/reveal accordions, for lack of a better term, based on an
80/15/5 rule. Data people needed 80% of the time was always shown. Data
needed 15% of the time was hidden but could be revealed via an accordion (a
hidden row that could be revealed or closed, just a jQuery show/hide). Data
needed 5% of the time, well, we burn that bridge when we come to it on a
case by case basis and we are still burning bridges as I write this.

But to go back, how we figured what data fit the 80%, etc., was to ask the
application's users. We're lucky enough to have built the application for a
relatively small set of users whose representatives all liked each
other--so, discussion over what needed showing/hiding was bloodless. And we
could do the discussion in person in twice-a-month meetings until the
application reached version 1.0.

Another bit of info: we determined that different users needed to see
different data at different times, but needed access to all of it. So, users
can hide/show data, including data within the 80%, and the application
remembers their preferences.

That's maybe more details than needed, but if more are wanted I'd be happy
to discuss offline.

-jody

--
Jody Tate
Interface Designer and Developer
UW Network Systems
http://staff.washington.edu/jtate/

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