Dave,

Along the lines of what Adam and Steve have mentioned, when I've
been faced with this dilemma in both data table display and report
design I've tried to focus on what questions are being asked of the
data. 

When there's pressure to include every field under the sun it's
typically because the users wonder "What if I need to know XYZ?"
But more often the questions they need answered only require small
bits of the overall data set. If you can identify the most commonly
asked questions and provide them a way to ask them you'll be able to
tailor the results more directly. It will also probably speed up their
process as well.

In your work order situation, you might then provide a link or button
to expand the full details of a selected work order whenever it comes
up in a (pared down) result set.

- Ray


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=41136


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