There are also two flavors of Deletion: true delete and "move to
trash" (from which the user can retrieve it later). A third flavor as
well, for some products: Hide. Remove from library (other other view)
but don't do anything with the file on disk. (And I think Adobe Bride
has a "flag" variant which may collapse into the Hide version.)
Any action which is not recoverable should have an "are you sure"
option, even if the user is allowed to then say "yes, I'm sure
forever, never ask me again" Actions which are recoverable but
through curious means -- dig the file out of the trash, or find the
original file on disk and add it back to the view -- deserve some
user education at delete time. Actions which have standard recovery
method (Undo), those are probably fine with no interruption (although
even then, does the user realize that he can Undo?).
-- Jim
On Apr 15, 2009, at 1:58 PM, Daniel wrote:
There are two "Delete" patterns I have noticed out there:
1. - Immediate Deletion: As the name implies, the delete action takes
place immediately. There are no confirmation steps of any kind.
2. - Mediated Deletion: This type usually includes an intermediate
"page" or dialogue box that asks the user to "confirm" that they
indeed do want to delete the item along with very important pertinent
information associated with the delete action.
The problem for me arises when we use the same label for both of
these different types of behaviors.
In other words, nothing differentiates the different delete actions.
Both of them may simply say "Delete this XYZ"
Has anyone here seen a label that provides the users some sort of
clue as to which action will take place?
DISCLAIMER:
(In the interest of clarity and saving time...I don't want this
question to be confused with the closely related topic of whether
"Confirmation dialogs" or "confirmation pages" are necessary.
That's another question.
For now I'd like to ask you to suspend your preference on whether
you think confirmation is needed or not and assume that the system
you are working on will have a "confirmation" step for some of the
delete actions. To complicate things, the system will ALSO use
Immediate Deletion. This way the problem is clear. Once again, this
is not a question of whether you think the choice to allow both types
of deletion is right or wrong. It's a question about labeling and
differentiating two different delete processes.)
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