> So, while people see them as helpful, the real question is if the
experience of the site is diminished when they are absent. If users
don't miss them, then why make the investment?
I would flip this question around a bit and ask does it noticeably
improve the experience for some users since users rarely miss
unfamiliar features. That question for me has not been answered.
Though from the incidental results I saw during testing they seem
helpful to users navigating a large content site.
I personally have some thoughts as to why they could be better than
some of the other orientation tools
- They are positioned after scanning the page for "lost" users
- They are positioned after the page content to offer choices to users
who have "consumed" the pages content
- They typically layout two levels of the site which is space
intensive and distracting to the pages primary content if done in the
top or side navigation
- They require no scrubbing to see the site second levels like drop
menus
--C
--------------------------------------------
Coryndon Luxmoore
Interaction Designer
coryndon (at) luxmoore (dot) com
---------------------------------------------
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