Ours was not a true site map -- I've rarely seen this pattern include content deeper than the second level. We did have a link to this full site map in our footer as well, which was worded like "see full site map" or something similar -- I apologize for forgetting exactly what it was, but the implication was "need more detail? -- go here."

And although linking to the site map from the top navigation is common, linking to it from the footer is also common, especially on data- and/or content-dense sites where the top screen real estate is in high demand - see CNN.com, for one example off the top of my head.

Yeah -- I hear you about the performance thing; I had concerns about that, too. And truth be told, if it weren't for that one lady who totally relied on our footer, I was all in favor of killing it, since the chief reason for having it there was that the previous UX consultant on the project thought it was trendy and sold the business on it. I was with the participant who said it was clutter.

:-)

On Apr 22, 2009, at 2:40 AM, Jeff Geurts wrote:

If it were indeed a site map, then I would suggest linking to it from
a top-level navigation area. There are more users familiar with a
typical site map link than with scrolling to the bottom of the screen
to find it there.


However, I feel that loading this kind of material every time a page
is loaded may be excessive and cost in performance.


Joan Vermette
email: [email protected]
primary phone: 617-495-0184





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