Hi Dave. From what I've seen, the disciplines of marketing and
interaction design are often unnecessarily (and unwisely) siloed and
segmented. There are a lot of great sources of information for the
topics you seek. One of my favorites is FutureNow's marketing
optimization blog: http://www.grokdotcom.com/

Brian Eisenberg is very smart about merchandising and
personalization. Marketers are more likely to use the term
"conversion" than "user experience," but the goals, process, and
outcomes are pretty synonymous. 

I hope that is helpful!
amy


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=41695


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