Hi, At our company we are developing a new harbour information system. The graphical user interface and interaction is very different from the previous software which has been used for about 10 years.
Part of the project is to create a user guide 'new style' for our users. We don't want to create a 200 pages document with lots of screenshots and nobody reads. We are also thinking how to integrate help / user support in the application itself. The guide(s) have to been supporting, informative and attractive to read. Our audience mainly consists of low to average educated, specialized males with lots of years of experience and knowledge about traffic management and planning in the harbour. Are there any good starting points for creating user guide 'the new way' and integrating user support in your application ? ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
