What about asking your audience or personas tell you? In the harbour/ navy world most of the time they use simulations to train the persons with the new systems. Some of the solutions I have once applied is making a quiz about the most important actions in the system and let the user train himself by doing the quiz. The quiz helps to memorise how specific actions has to be executed. I applied this idea also on the security guide (what to do during a hostage?) and works quite nicely.



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