Thank you all for your feedback!

A few thoughts:

I completely agree that clicking/touching the screen is tempting when
it's presented to you in a browser. Though in our user testing at a
BART station with the physical prototype, it wasn't a problem at
all. Users immediately went for the physical buttons.

Ben and I knew going in that the map screen was going to be the
biggest challenge. We tried to solidify the connection between the
regions and the buttons by using the same typeface on-screen as on
the physical buttons. Also, the colors have been carefully chosen to
be as distinguishable as I could make them, while not overlapping
with the red and light blue of the "start over" and "a-z listing"
below. 

I've particularly appreciated the feedback from folks who live
outside the Bay Area. The goal of this project was to make the kiosks
easier for visitors and infrequent riders so your input is especially
valuable. Thank you very much!

Cheers,
Ljuba


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=41790


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