One thing that jumped out at me was when going from the overall map to
the map of a single line: I found the switch from lines going in
various directions onto a single line with a different pattern and
direction confusing - I felt myself having to reorientate and
translate between the two (line A shows this - it initially appears
as a single line going vertically but then goes horizontally when
selected). Not sure how to get around it outside of keeping the same
line pattern, and maybe an animated zooming transition from the
overall map to the line map might help to show users what they are
drilling down onto. It might help orientation but testing would show
if this is a significant user concern.

Also, when displayed horizontally, the direction was the opposite to
what I expected with the destination on the left rather than the
right. Users may differ in what they expect so testing awould be
useful here.

Maybe also some visual connection other than colour between the line
and its button for people with colour blindness (as mentioned by
others before sorry)

And as David M said, some information about changes would be nice
especially if printed out on the ticket itself, and expecting train
times / journey times are extremely handy. Or maybe an arrow "go
this way" to point users in the right direction once they've bought
the ticket? I'm not sure about that - how easy is it to get lost in
those stations? For the London underground, I find it was quite easy
and sometimes walked off in the wrong direction!

Other than that, I quite liked it esp the fade in after choosing a
start point.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=41790


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