Just another note: Manuals and Guides won't replace a better Interface. If the problem is that people don't understand what goes where, but they understand the thing they are doing. They will just hate you for giving them a manual.
No one wants to learn software for software's sake. Now, if you are offering something totally new. Something where what the people are trying to accomplish is alien to them, then perhaps there is need. But to me, it sounds like you are trying to show people how to use a broken interface that they have trouble understanding and using. Why isn't the quick start baked into the interface itself? Why do they users/technicians need it? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=42044 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
