Director, Online User Experience/User Interface at Leading Childrens Media Company
The Director of Online User Experience/User Interface formulates the online experience strategy and leads the development of the new ecommerce consumer experience for company. The UX Director will be a champion for Customer Driven Innovations. The Director of User Interface/Experience will have extensive experience in design and user research and be able to demonstrate an ability to apply strategic thinking and business goals to the user experience.       Responsibilities: Lead discovery sessions and assist in defining business requirements, discover user personas/archetype and interpret user goals/priorities Serve as an expert consultant during the detailed design phase by reviewing interaction design, copy and visual design for usability best practices Conduct both formal or guerilla user research Plan, facilitate and manage usability evaluations through usability labs, paper and live questionnaires, live interviews, surveys and benchmark testing Conduct audits of existing systems and web sites, based on clarity and usability best practices, and prepare reports of findings and improvement recommendations Develop detailed site maps that will define the page hierarchy, navigation schema, taxonomy and nomenclature Architect complex content and information systems into usage scenarios and use cases, wireframes, content outlines, mockups/storyboards, interaction notes as well as paper and interactive prototypes Develop content and workflow maps indicating process and systems implications, navigation and content relationships Provide heuristic evaluations and reviews of early visual mockups and/or prototype designs Develop standards, methodologies and repeatable processes for delivery of UX services Partner with Art Directors, Research, Analytics, Search Specialists, Technical Leads, Copywriters and other Interactive Marketing team members on strategies for clients Mentor less experienced team members  Job Qualifications/Requirements: Ability to bring the depth of functional and technical experience along with the personal qualities well suited for the challenge. Specifically, the successful candidate should possess: At least 7 years experience in UX initiatives, ideally in a B2B web oriented company. A thorough and up-to-date knowledge of user-interface design principle. Knowledge of human factors, user-centered design processes, interaction design guidelines, usability methodologies, industry standards and trends, platform standards. Substantial online experience ideally in environments that have transformed their business models to embrace the Web as a value- added channel. A general management orientation is critical. The successful candidate must be capable of interacting with internal business customers and firm technology teams and outside providers and partners to identify innovation opportunities. Proven ability to design and lead discovery activities including stakeholder interviews, user inquiry, website and business performance metrics audits Hands-on experience with project deliverablesdiscovery findings, heuristic evaluations, information architecture, wireframes, interaction specifications, user interface guides, etc. Strong interpersonal and communication skills Strong understanding and application of Web technologies Experience designing and leading user research and/or translating user research into design decisions Experience or interest in content management, business and other back-end technologies Strong analytic and strategic problem-solving skills If interested, please email cv and cover note to info at hartnickconsulting dot com
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