I think you've got most of the points covered; it's just tough sometimes to distinguish between what can and can't easily be addressed. The unfortunate thing is even in a new implementation there are often so many issues in play it's difficult to tell.
A recent review I helped conduct of a newly-implemented intranet at a Fortune 50 client (developed by the company responsible for half of the 'top ten' intranet sites) was a complete mess - from IA to visual design to poor(should be unlawful and maybe is) HTML/CSS/web standards compliance to just plain painful to use content editing tools. That said - it's certainly possible to address many of those issues, but it's important to remember that only a portion of those can be corrected through better organization and USE of the tools, another portion can be corrected through better front-end implementation (many of the 'web part' blocks come stock with poorly done table/mixed CSS HTML), and the rest are much more difficult to address as they are mired in 'that's how the tool works' - i.e. the process for a user to create a page, put web parts on it and edit that content can be pretty painful. Certainly lots of challenges, but as a sailing instructor once told me: when you're starting all the way back, it's the land of opportunity and you have nowhere to go but up! Categorize the challenges according to biggest bang for the buck compared with size of the challenge in addressing it. That way you can find the 'low hanging fruit' that are easier/less costly and keep resources available for some of the tougher challenges on your list. Good luck! Jason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44420 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help