Seems this discussion was fruitful, but reading everyone else's posts, I thought of the one thing that slips through the most UX-savvy design, development and QA team: If the lead designer doesn't communicate the exceptions, everyone tries to reverse good UX work.
For example, in a particular link-heavy web design, the lead designer might choose not to underline links. User research may have led him to this decision, even tho it may contradict what basic UX principles would otherwise dictate. If the designer doesn't communicate this exception with everyone on the team, then all of the UX-aware developers and QA folks are going to try to reverse it every step of the way. At best, the above results in lots of duplicate "I meant to do that, and yes, the research justifies it" emails. At worst, it can lead to users thinking no one listens to them. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44968 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
