"do we need an official policy to state that what kind of projects should always involve user testing"
Hi Shuan: Where would this policy come from? I ask as it something like this can be seen as imposing or enforcing a rule onto people or a process that is not ready for it. The last think you want to be seen as is the "usability police" I have seen UCD embedded into process that ensures that Usability is included, but may not always promise product success. So its also a question of whether the right questions and Usability methods are being applied from the start of the project, where the sweet spot is for both design and UX. Suggest when considering how to involve your customers/stakeholders into your product design and development avoid the use of jargon and find simple ways to get user feedback at the right time and more importantly ways to communicate this back into the design quickly. Usability Testing may be one place to start or a hybrid approach of interviews/usability testing and design may work well too. rgds, Dan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45733 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
