Has anyone had any experience with a shopping experience that includes
purchasing items using different currencies in the same basket?  We have a
situation where we may be constrained by the business to sell products this
way. It is a heavily compromised user experience and we are doing all we can
to fix things behind the scenes, but exploring options if we do need to
handle it as is. 

 

An example would be a basket with the following:

Product A and B: 100 USD

Product C: 100 GBP

 

A single credit card charge will go to the customer for the USD amount and
the GBP amount, with the GBP amount converted into USD by the credit card
company. The client does not want to show a converted price in the basket
because the actual charge may be different.  The most we can do is show an
approximate conversion, which means the  customer will not see a confirmed
total price. 

 

The whole thing is awful, but if we fail to make the business change, we
will have to find a way to make it as painless as possible on the front end.


 

Any thoughts or examples of someone handling this gracefully would be much
appreciated.

 

-Ted Kilian

 

 

 

 

 

 

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